Graceway Fellowship (“Graceway,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit gracewayfellowship.org (the “Website”), submit information through the Website, register for an event or ministry activity, make a donation or payment, or otherwise interact with us online

1. Information We Collect
We may collect information that you voluntarily provide to us, as well as certain information automatically collected when you use our Website.

Information You Provide
Depending on how you interact with Graceway Fellowship, you may provide information such as:

• Name
• Email address
• Telephone number
• Mailing address
• Information submitted through contact, prayer request, registration, volunteer, ministry, or other forms
• Donation or payment-related information
• Event registration information
• Communication preferences
• Other information you choose to provide to us

Please do not submit sensitive personal information through general contact forms unless it is necessary for the purpose of the form.

Donations and Payments
When you make a donation, purchase, sponsorship payment, event payment, or other financial transaction through our Website, the transaction may be processed by a third-party payment processor.

Graceway Fellowship generally does not directly store complete credit or debit card information. Payment processors may collect and process your payment information in accordance with their own privacy policies, security practices, and terms.

We may receive limited transaction information, such as your name, contact information, donation or payment amount, transaction date, and transaction status, for recordkeeping, communication, accounting, and ministry purposes.

Website and Device Information
When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website or source
• Approximate location derived from an IP address
• Date and time of visits
• Interactions with Website features

This information may be used to operate, secure, understand, and improve our Website.

2. Cookies and Similar Technologies
Our Website and third-party services used on our Website may use cookies, pixels, analytics tools, or similar technologies.

These technologies may be used to:

• Help the Website function properly
• Remember preferences
• Understand Website traffic and visitor behavior
• Measure the effectiveness of our communications and outreach
• Improve Website performance and user experience
• Protect the Website from fraud, abuse, or security threats

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

Third-party services may have their own privacy policies and cookie practices that are outside Graceway Fellowship's control.

3. How We Use Information
We may use information collected through the Website to:

• Operate, maintain, secure, and improve our Website
• Respond to questions, prayer requests, or other inquiries
• Communicate information about Graceway Fellowship
• Send ministry, event, church, or other requested communications
• Process donations, sponsorships, registrations, purchases, and other transactions
• Maintain donation and financial records
• Coordinate events, ministries, volunteers, and church activities
• Provide pastoral or ministry follow-up when requested
• Understand how visitors use our Website
• Improve our ministries, communications, outreach, and online experience
• Prevent fraud, misuse, or security threats
• Comply with applicable legal, accounting, tax, or regulatory requirements

We do not sell your personal information.

4. Email and Other Communications
If you provide your contact information, we may use it to respond to your request or send communications relating to Graceway Fellowship, its ministries, events, activities, or other information you have requested.

You may unsubscribe from promotional or general email communications by using an unsubscribe option provided in the communication, when available, or by contacting us.

We may still send communications necessary to complete a transaction, respond to a request, provide event information, or address another interaction you initiated.

5. Third-Party Service Providers
We may use third-party companies and services to help operate our Website and ministries.

These may include providers for:

• Website hosting and security
• Payment and donation processing
• Email or communication services
• Website forms
• Event registration
• Analytics
• Video and media hosting
• Mapping and location services
• Social media
• Other technology and ministry-related services

These providers may receive information necessary to perform their services.

Information collected directly by a third-party service is generally governed by that provider's own privacy policy and terms.

6. Third-Party Links and Embedded Content
Our Website may contain links to third-party websites or include content provided by third parties, such as videos, maps, social media content, registration tools, donation services, or other embedded features.

Interacting with these services may allow the third party to collect information about you or your device.

Graceway Fellowship is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

7. Children's and Youth Privacy
Graceway Fellowship provides ministries and activities for children, teenagers, and families.

Our general Website is intended primarily for adults, parents, guardians, and individuals seeking information about Graceway Fellowship.

We do not knowingly use the Website to solicit personal information directly from children under the age of 13 without appropriate parental or guardian involvement.

Information concerning children or youth may be provided by a parent or legal guardian when registering for church programs, events, activities, or other ministry purposes.

If we become aware that personal information from a child under 13 has been collected through the Website without appropriate authorization, we will take reasonable steps to address or delete the information as appropriate.

Parents or legal guardians who have questions about information relating to their child may contact us using the information below.

8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate church and financial records, comply with applicable legal requirements, resolve disputes, and protect the rights and interests of Graceway Fellowship and others.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

10. Your Privacy Choices
Depending on your interaction with Graceway Fellowship, you may contact us to:

• Ask what personal information we maintain about you
• Request that inaccurate information be corrected
• Request deletion of certain information, when appropriate
• Update your communication preferences
• Unsubscribe from certain communications
• Ask questions about how your information is used

Certain information may need to be retained for legal, tax, accounting, security, ministry administration, or other legitimate purposes.

11. Disclosure of Information
We may disclose information when reasonably necessary to:

• Operate our Website or church ministries
• Work with service providers performing services on our behalf
• Process transactions or registrations
• Comply with applicable law, legal process, or governmental requests
• Protect the rights, property, safety, or security of Graceway Fellowship, our congregation, Website visitors, or others
• Investigate suspected fraud, misuse, security incidents, or unlawful activity

We do not sell or rent personal information to third parties for their own independent marketing purposes.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Website, ministries, technology, practices, or applicable requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

13. Contact Graceway Fellowship
If you have questions or concerns about this Privacy Policy, the information we collect, or our privacy practices, please contact us:

Graceway Fellowship
601 Donald Lynch Blvd
Marlborough, MA 01752

Phone: (774) 260-6400
Email: office@gracewayfellowship.org
Website: gracewayfellowship.org